COVID-19 procedure in store

Snowdonia's Tips for a Healthy Shopping Experience

Updated 09.11.20

If you decide to pay us a visit over the coming week, please familiarise yourselves with our latest store policies.

  1. Please respect a distance of at least two metres from ALL other customers and staff at ALL times.

  2. Please follow our one-way system at all times. Should you need to return to an earlier stage in the route, please request assistance from a member of staff rather than retracing your steps.

  3. We encourage every customer to take a trolley or basket when entering the store. Whilst staff will be keeping handles disinfected, we encourage each customer to make use of the anti-bacterial sprays provided in the trolley park.

  4. Please only touch and pick up objects you intend to purchase.

  5. Please ensure that you wear a face mask when entering the Garden Centre as of the 14th September 2020. This excludes children under 11 years of age or exemptions on medical or other conditions. It would be helpful to our staff if you carry proof of your exemption but this is not a necessity.

  6. At present, you are only allowed to visit the Garden Centre if you reside in Wales.

  7. When entering the Coffee Shop please ensure you are wearing a face mask and if you need to move around the Olive Tree please always place your face covering on.

  8. New guidelines introduced on the 9th allow four people from four different households to mix in Coffee Shops/ Restaurants, only one member of the group has to provide identification. 

  9. If you are coming in with a group over four people, you have to ALL bring in proof of address as you are required to be from the same household (Under 11s do not count in these numbers). Any queries on these new rules, please do not hesitate in ringing the Olive Tree on 01492 580665.

Home Delivery and Click and Collect

We are still running our home delivery service and click and collect option.

  • If you live within 5 miles of the Garden Centre we ask that your order be above £15 for FREE DELIVERY otherwise a £5 delivery charge will be added.

  • I you live between 5-10miles from the Garden Centre we ask that your order be over £30 for FREE DELIVERY otherwise a £5 delivery charge will be added.

  • We run a FREE DELIVERY service for Garden Furniture along the North Wales Coast.

We also offer a click and collect service which runs morning and late afternoon.

Please ring your order in to 01492 580703 or email

Opening Hours- Garden Centre

Monday:            CLOSED

Tuesday:            CLOSED

Wednesday:      CLOSED

Thursday:          CLOSED

Friday:                CLOSED

Saturday:           CLOSED

Sunday:             CLOSED

Contact Information 

Snowdonia Nurseries & Garden Centre,

Glan Conwy,


LL28 5SR

T 01492 580703

F 01492 573559

Olive Tree Coffee Shop: T 01492 580665

Easter Sunday, Christmas Day, Boxing Day and New Year’s Day