Frequently asked questions

A quick note about dogs in store We love seeing your furry friends visit the garden centre! Recently we’ve had an increase in dogs toileting and marking on stock, which unfortunately causes damage. To help us keep the shop clean and welcoming for everyone, please remember: • Only bring dogs in if necessary or if you are confident they won’t have accidents • Small dogs are best carried where possible, please don't use our retail trollies • Dogs must be kept on a short lead • Dogs should be friendly around people and other dogs. Please note that any stock damaged by dog accidents must be paid for before leaving the shop. Our dog policy will unfortunately have to be reviewed if we don’t see any improvement. Thank you for helping us keep the garden centre a lovely place for everyone to enjoy

No, we are not allowed to open on Easter Sunday by law. We are however open on Good Friday and Easter Monday.

We are closed on these days to allow our staff to spend quality time with their families and friends.

The Garden Centre and Coffee Rooms open at 10am and close at 4pm.

Yes we do. We offer a free delivery service to addresses within a 10mile radius when spending over £35. We charge £4.95 for delivery below this amount. With Garden Furniture we deliver free of charge along the North Wales coast. Further a field please request a delivery fee. For any other enquiries about deliveries please don't hesitate to give us a call or email.

Please ring 01492 580665 Or email: theolivetree@snowdonianurseries.co.uk

We don't take bookings on tables unless they are for over 8 people or for Afternoon Teas. We are currently not taking any bookings at weekends, even for tables over 8 people.